Frequently Asked Questions
Everything you need to know about your next high-fashion acquisition.
Are all items sold on your platform authentic?
Absolutely. Every piece in our collection undergoes a rigorous multi-point inspection by our team of master authenticators to ensure you receive only genuine designer luxury.
What is your return policy for high-end couture?
We offer a 14-day return window for all items, provided the security tags remain attached and the garment is in its original, unworn condition with all designer packaging.
Do you offer international shipping for global collections?
Yes, we provide insured express shipping to over 50 countries worldwide. Delivery times vary by location but typically range between 3 to 7 business days.
How can I ensure I am ordering the correct size?
Since sizing varies between European and American designers, we provide a detailed 'Size & Fit' guide on every product page, including specific garment measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and premium financing options like Affirm for more flexible payment schedules.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, processing begins immediately. You may cancel your order within 60 minutes of placement; after that, it will be processed for shipment.